After a long week of chemo, I am back in the office this morning for a full day of work. I don’t mind it, I actually came up with the idea, so I only have myself to blame. While I am tired and would rather be home sleeping, I am working today so that I can have this Wednesday off. What’s so important about Wednesday? For Father’s Day, Tina got us tickets for Metallica in Detroit, which is this Wednesday. So now I can sleep in that day, and then head up to Detroit to enjoy the concert. Best of all, my boss is letting me work 11:00 am to 8:00 pm on Thursday, so I can get some good rest after rocking out all night.
Today at work I am going to check a couple of workstations at the office, finish off a short list of outstanding items, and then I am going to finish installing and start configuring osTicket on our new CentOS server. It’s a great open source helpdesk system that we are going to use to track user computer issues at the office, as well as build a good knowledge base for the users to fix their own computer problems, if they so choose.
If I can get all the way through the osTicket installation and configuration today, I am going to start to work on installing and configuring Zenoss Core, so that I can proactively monitor our internal servers, router, switches, Internet connections, VoIP, and other IT systems. It’s not my ideal monitoring system, but it is open source and free, so we will be using it until we grow enough to allow for me to spend a few thousand dollars on the one that I prefer.